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# Billing & Account Balance

# Billing & Account Balance

The **Billing** section of MamuteCloud allows you to control your account credit, review service charges, enable auto-recharge, and manage invoices. This article explains how each area works and how charges are calculated.

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# 1. Account Balance

Your **Account Balance** shows available credits for all MamuteCloud services. The balance is displayed in the top-right corner of the dashboard and updates in real-time as services are used.

MamuteCloud services are prepaid. This means all usage draws from your balance in real time.

⚠ If your account balance goes below 0, services may be suspended to prevent unexpected charges. Add credits promptly to restore service.

To prevent downtime, keep your balance positive or enable auto-recharge.

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# 2. Adding Credits (Top-up)

Click the **"Top-up"** button to add credits to your account:

1. Enter the amount you want to add
2. Choose your payment method
3. Complete the transaction

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# 3. Auto-Recharge

Auto-recharge allows your account to refill credits automatically whenever your balance becomes low. Enabling it also earns you a **+$5 bonus credit**.

### How Auto-Recharge Works

Auto-Recharge follows a simple rule:
**When balance is equal to or below X → MamuteCloud automatically recharges Y.**

Example:
When your balance reaches **$10 or less**, the system automatically adds **$15** to your account using your saved payment method.

### How to Enable

1. Go to **Account Settings > Billing**
2. Enable **"Auto-Recharge"**
3. Set minimum balance threshold (e.g., $10)
4. Set recharge amount (e.g., $15)
5. Save your settings

When enabled, the system displays:
*"When your balance drops below $10.00, we'll automatically add $15.00 using your saved payment method."*

### Managing Auto-Recharge

* Click **"Update Settings"** to modify thresholds
* Click **"Disable"** to turn off auto-recharge
* Requires valid payment method on file

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# 4. Balance Notifications

Configure when you want to be notified about low balance:

1. Go to **Account Settings > Billing**
2. Set your preferred threshold
3. Choose notification method (email, dashboard alert)

**Tip:** Set threshold above auto-recharge minimum to avoid service interruption.

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# 5. Billing By Service

Detailed breakdown of charges by service type. View charges with:

* **Date:** When charge occurred
* **Service:** Type (CDN, DNS, Storage S3)
* **Description:** Detailed information (e.g., "DNS Zones (1 zone) - Jan 23 - Feb 21, 2026")
* **Status:** Paid or Pending
* **Total Amount:** Charge amount

### Service Types

* **CDN:** Bandwidth charges by region
* **DNS:** Per-zone monthly fees
* **Storage (S3):** Storage and transfer costs

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# 6. Invoices

Complete invoice history showing all billing activity.

### Invoice List

* **Description:** Invoice summary (e.g., "Balance Top-up - $5.00")
* **Amount (USD):** Invoice total
* **Status:** Paid, Pending, or Failed
* **Created Date:** When invoice was generated
* **Actions:** View or download invoice (eye icon)

### Invoice Details

Click the eye icon to:

* View full invoice
* Download PDF
* See itemized charges
* Access payment receipt

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# 7. Payment Methods

Manage how you pay for services:

1. Go to **Billing** tab
2. Scroll to **Payment Methods**
3. Add or update credit card
4. Set default payment method

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# 8. Understanding Charges

### Pay-As-You-Go

Services are charged based on actual usage:

* **CDN:** Per GB transferred
* **DNS:** Per zone per month
* **Storage:** Per GB stored + transfer

### Billing Cycle

* Charges accumulate throughout the month
* Deducted from account balance in real-time
* Invoice generated at end of month
* No surprise charges — only pay for what you use

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## Free Credits for New Accounts

Complete simple activities to boost your trial balance:

* Verify email address: **+$10 credit**
* Add a payment method: **+$5 credit**
* Enable Auto-Recharge: **+$5 credit**
* Enable Two-Factor Authentication: **+$5 credit**

**Note:** Earned credits expire 14 days after registration.