> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.mamutetech.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Creating and managing WhatsApp groups

BatZap lets you create and manage WhatsApp groups directly from the dashboard, including members, admins, and the invite link.

## Create a group

1. Click **"Start New Conversation"** and choose **"Group"**.
2. Enter a **Group Name** (required) and optionally upload a **Group Photo**.
3. Optionally add **participants** by searching contacts or typing a phone number. You can also create an empty group and add people later with the invite link.
4. Type the **Initial Message** that will be sent when the group is created.
5. Click **"Start Conversation"**.

⚠️ Newly connected numbers cannot create groups right away. If you see **"Group creation is blocked for newly-connected numbers"**, wait the amount of time shown in the message and try again. This is a WhatsApp anti-ban protection.

## Manage members

Open the group and use the group panel on the right:

- **Members ({count})** lists everyone. Use **"Add"** to add a contact or a typed number.
- Open a member's menu to **"Make group admin"**, **"Dismiss as admin"**, or **"Remove"** them.
- Admins are marked with a **"Group admin"** badge.

## Group name, description, and photo

Edit the **group name** and **description** in the panel, then click **"Save Changes"**. Click the group avatar to update the **group photo**.

## Invite link

The **"Group link"** section holds the join link. Use the copy button to copy it or the share button to share it.

⚠️ If you see **"Could not get the group link. Make sure the number is an admin"**, the connected number needs to be a group admin to fetch the link.

## Leave a group

Click **"Leave Group"** in the panel and confirm. The group is removed from your Inbox.

## Backup numbers in groups

When creating a group, your active **backup numbers** are pre-selected and added as group admins, so you keep control even if your main number is blocked. You can deselect any of them for a specific group. See *Backup numbers*.