• Message templates

  Set an organization-wide template that wraps every message with standard text and dynamic fields.Few readers

• Creating your account and signing in

  How to create your BatZap account, confirm your email, sign in, and reset your password.Few readers

• Managing contacts

  Use the contact panel to edit contact info and manage tags, links, private notes, and shared files.Few readers

• Plans, billing, and usage

  Review your plan, usage, payment methods, and invoices, and understand message overage.Few readers

• Connecting your WhatsApp number

  Connect a WhatsApp number by scanning a QR code, reconnect after a drop, sync messages, and manage multiple numbers.Few readers

• Sending and receiving messages

  Send messages, media, and voice notes, read delivery statuses, and use replies, edits, and private notes.Few readers

• Account and notification settings

  Manage your profile and organization details, switch language, and configure notification sounds.Few readers

• Managing your team

  Invite team members, set their roles, and assign conversations to share the workload.Few readers

• Backup numbers

  Protect your WhatsApp groups by adding trusted backup numbers as group admins.Few readers

• Getting Started with BatZap

  What BatZap is and the quick path from sign up to your first reply: create an account, connect WhatsApp, and work the Inbox.Few readers

• Organizing conversations with tags

  Create colored tags and apply them to conversations and contacts to keep your Inbox organized.Few readers

• Using and managing the Crisp integration

  How to use the Crisp integration day to day, check its connection status, and disconnect.Few readers

• Common issues with the Crisp integration

  Solutions for the most common issues when connecting or using the Crisp integration with BatZap.Few readers

• How to connect Crisp to BatZap

  Step-by-step guide to connect your Crisp account to BatZap so WhatsApp conversations appear in your Crisp inbox.Few readers

• Creating and managing WhatsApp groups

  Create WhatsApp groups from BatZap and manage members, admins, the invite link, and group details.Few readers

• Using the Inbox

  Find, assign, and track WhatsApp conversations in the shared Inbox using filters, statuses, and search.Few readers